Shipping policy
Last updated: August 3, 2026
Thank you for shopping with AetherRich. We're committed to getting your luxury beauty products to you as quickly and safely as possible.
Order Processing All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
- Standard Shipping — Estimated delivery in 5–8 business days
- Express Shipping — Estimated delivery in 2–3 business days
Shipping rates are calculated at checkout based on your location and selected method.
International Shipping We ship internationally via the following carriers:
- DHL Express — Estimated delivery in 3–5 business days
- FedEx International — Estimated delivery in 3–7 business days
- DHL eCommerce — Estimated delivery in 7–14 business days
International shipping rates and delivery times are calculated at checkout. Please note that delivery times may vary due to customs processing.
Customs, Duties & Taxes International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices. AetherRich is not responsible for delays caused by customs.
Order Tracking Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status directly with the carrier.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at tlhh12345@gmail.com with your order number and photos (if applicable). We will work with the carrier to resolve the issue promptly.
Contact Us AetherRich 615 Clinton St, Flint, MI 48507, United States 📧 tlhh12345@gmail.com 📞 (810) 837-2746